Web \

Telco website and app digital transformation

Design transformation for a global telecommunication company and their sub-brands, redesigning website, app, agent and in-store channels and experiences

Role

Project management,
Lead visual designer,
Front-end coding,
Animator

Client

Text

Team

Team size 1 to 6
Cross-functional team

Duration

Multiple projects
6 years

Deliverables

Graphic Design, Websites, Mini Social Networks, Animation, Content Management Systems, CD-ROMs, video streaming, audio streaming, email comms, digital advertising

Tools

HTML, CSS, PHP, Javascript, Flash, Photoshop, Illustrator, After Effects, Plesk

Brief

Business Problem

Text

User Problem

Text

Limitations

Text

Solution

Text

Research / Empathise

Competitive Analysis

Text

Data

Text

Technology / Usage

Text

SWOT Analysis

Text

Surveys

Text

Define needs and problems

Who?

Text

What?

Text

Where?

Text

When?

Text

Why?

Text

Proto Personas

Text

  • Bianca Gosh

    CEO
    Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus.

  • Ilaria Cue

    CMO
    Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus.

  • Brian Masset

    CTO
    Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus.

  • Brian Masset

    CTO
    Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus.

  • Brian Masset

    CTO
    Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus.

  • Bianca Gosh

    CEO
    Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus.

Journey Maps

Text

User Interviews

Text

Analysis

Text

Ideation

How Might We?

Text

Ideas / Sketches

Text

Information Architecture

Text

User Flows

Text

Design

Wireframes

Text

Design System

Text

Final Designs

Text

Prototypes

Text

Results

Results

Text

Learnings

Text

Related Projects